The Fun Company

CASE STUDy

The Fun Company experienced substantial growth after implementing POPcoins, with a 5X increase in customers returning after their fourth purchase. Additionally, they saw an impressive 60.32% conversion rate for customers logging into the loyalty program and a 41.39% conversion rate for new members signing up. These results highlight the effectiveness of POPcoins in driving customer engagement, boosting loyalty, and encouraging repeat purchases, leading to overall business success.

OUR POP’in Numbers

Ranked #1 for converting one time buyers into loyal

5x

Increase in sign ups after 4th purchase

60.32%

Conversion rates

41.39%

Signup increase

The Fun Company and POPcoins relationship

THE FUN COMPANY had no running loyalty and rewards solution and were facing several issues.With POP Coins integration the brand saw increasing awareness and sign-ups of an existing loyalty program. POP Coins simplified the redemption and reward generation process by introducing a streamlined, one-screen sign-up using mobile OTPs and an easy redemption process, allowing customers to redeem rewards directly after logging in. POP Coins introduced "POPcoins," a digital currency that clearly communicated the value of rewards, making the program more engaging and encouraging repeat purchases.

Basket building feature helps increase redemption

POPcoins allows brands to offer tiered discounts based on the customer's purchase amount, which incentivizes larger transactions(BASKET BUILDING FEATURE). By rewarding higher spending with greater discounts or more POPcoins, customers are encouraged to buy more products in a single purchase or return for future purchases to accumulate more rewards. This strategy not only increases the average order value but also fosters brand loyalty and repeat business. As customers continue to engage with the brand and redeem rewards, the brand generates more consistent revenue, leading to a successful business model built on customer satisfaction, retention, and increased spending

CONCLUSION

A well-designed loyalty program that offers seamless integration, high visibility, and effortless redemption can significantly boost the success of D2C brands. When a program is easy to implement and visible throughout the customer journey, it increases awareness and participation, encouraging more sign-ups and engagement. An intuitive redemption process, free from complications, enhances customer satisfaction, leading to more frequent transactions. This streamlined experience fosters loyalty, resulting in repeat purchases and higher lifetime value for customers. Such a loyalty program can drive customer retention, boost sales, and contribute to long-term growth, allowing D2C brands to thrive in a competitive market and boost success of the brand

Turn first time customers into forever customers

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